Refund policy

Refund Policy

Last updated: June 24, 2026

At Meditative Mood we take great care in curating and packaging every order. Because of the nature of our products we do not accept returns. However we want every customer to feel confident shopping with us, which is why we offer store credit for eligible orders.

Store Credit Eligibility

Store credit requests must be submitted within 14 days of the delivery date. To be eligible for store credit items must be unused and in their original packaging, unaltered and undamaged, and proof of purchase is required.

Items Not Eligible for Store Credit

Items that have been opened, used, or removed from original packaging are not eligible. Items damaged due to customer handling or misuse, final sale items, and digital products are also excluded. All products are considered final sale.

Order Cancellations

Orders may be cancelled within 24 hours of being placed by contacting us at customercare@meditativemood.com with your order number. Once an order has been processed and shipped it cannot be cancelled. If your cancellation request is approved before shipment you will receive a full refund to your original payment method within 5-7 business days.

How to Request Store Credit

Contact us at customercare@meditativemood.com within 14 days of your delivery date. Please include your order number and a brief description of the issue. Our team will respond within 2-3 business days.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item contact us immediately at customercare@meditativemood.com with a photo of the item and your order number. We will make it right.

Contact

Meditative Mood
5845 Doverwood Drive #105
Culver City, CA 90230
customercare@meditativemood.com