Shipping & Delivery
Processing & Delivery
We are committed to delivering a seamless shopping experience. Here is everything you need to know about how we process and ship your order.
How It Works
📦 Order Processing
Orders placed before 12:00 PM PST on business days are processed the same day. Orders placed after 12:00 PM PST are processed within 1 business day.
🚚 Shipping Options
We offer standard and expedited shipping options with estimated delivery times available at checkout. You will receive a tracking number by email once your order ships.
📅 Weekends & Holidays
Orders placed on weekends or national holidays will be processed on the following business day.
🔍 Out-of-Stock Items
If any part of your order is out of stock, we will promptly contact you and issue a refund for the unavailable item.
Important Details
📍 Address Accuracy
It is the responsibility of the customer to provide accurate and complete shipping information at the time of order placement. Please double-check your address before completing checkout.
↩️ Undeliverable Shipments
If a shipment is returned to us as undeliverable due to an incorrect address or recipient unavailability, we will contact you to arrange reshipment.
🔄 Reshipment
For orders that were originally shipped with free shipping, customers are responsible for covering the cost of reshipping. We will reach out to arrange payment before resending.
✏️ Address Corrections
If you need to update your shipping address before your order ships, please contact us immediately at customercare@meditativemood.com so we can make the correction in time.
Have a Question?
We are here to help. Reach out anytime.