Returns & Refunds

We want you to be completely satisfied with every purchase from Meditative Mood. If something is not right, we are here to make it right.

At a Glance

📩 Contact Us First

Please reach out to our team before returning anything. We will guide you through the process and find the best resolution.

📅 30-Day Return Window

Returns must be submitted within 30 days of your purchase date. Items must be unused and in their original condition with all original packaging intact.

💳 Refund to Original Payment Method

Refunds are issued to your original payment method within 3 to 5 business days of us receiving and processing your return.

What Is Eligible

✅ Eligible for Return

Item submitted within 30 days of purchase
Product is unused and in original condition
All original packaging and accessories are intact

🚫 Not Eligible for Return

Items that have been opened or used
Sale or clearance items
Gift cards
Custom or personalized items

How It Works

Step 1 -- Contact Our Team
Email us at customercare@meditativemood.com with your order number, a description of the issue, and photos if applicable.

Step 2 -- We Review and Respond
Our team will review your situation and provide a resolution, which may include a replacement or a full refund of your purchase price.

Step 3 -- Ship It Back
If a return is required, you are responsible for return shipping costs. We recommend using a trackable, insured shipping method.

Step 4 -- Receive Your Refund
Once we receive and process your return, your refund will be issued to your original payment method within 3 to 5 business days.

Need Help?

Do not hesitate to reach out with any questions or concerns. We are committed to making your experience with Meditative Mood exceptional.